citywork Dublin
February 5, 2018
Chartered Accountants House

Latest Delegates: Marks and Spencer - AMC Networks International UK - Affinity Water Ltd - INDITEX - Tokio Marine - KPMG - HTB - Leathams - Britvic Soft Drinks - Virgin Limited Edition - You View Television Ltd - L'Occitane Ltd - Selfridges - British Airways - Miki Travel - Addleshaw Goddard LLP - 3BM Ltd - Marriott - AllSaints Retail Ltd - Hall & Partners - American Express Global Business Travel - Olympia London - Financial Conduct Authority - Harrods - McCANN - Ralph & Russo - ODEON & UCI Cinemas - GSA Group - The Telegraph - Charles Stanley - Booking.com - DAC Beachcroft LLP - Capita - John Lewis Partnership - Beazley - BMS Group - Partners In Costs Ltd - Kambi - NBC Universal - BNP Paribas - Taylor Wessing - City and Hackney Mind - Eurostar International - The Barbican - Greater London Authority - Bank of England - Transport for London - Dentons  - Department for Transport (DFT) - HMRC - Travelex - FitFlop - British Airways - Restaurants Ass for Google London - Zurich Insurance Company Ltd - IPONWEB - City of London Police - Global Aerospace - MS Amlin - Dassault Systèmes - BT - Aon Services Group - London Stock Exchange - Kingsley Napley LLP - HSBC - Genesis Oil & Gas Consultants Ltd - Cleary Gottlieb Steen & Hamilton LLP - Capita - Charles Taylor - Oliver Agency - Mastercard- Pearson - Ernst & Young LLP - Markel International - L'Oreal - London Marriott Hotel West India Quay - Shakespeare Globe - Linklaters LLP - Zenith Bank (UK) Limited - Landesbank Hessen - Thüringen - Natixis -Reynolds Porter Chamberlain LLP - Sanlam - Cyient Europe Ltd - Sir Robert McAlpine Ltd - AON - Thomas Cook Group - HMRC - Berwin Leighton Paisner LLP - Rio Tinto - HSBC - Michael Kors - Unilever - Norton Rose Fulbright LLP - Verizon - PricewaterhouseCoopers LLP - Maples Teesdale - Raymond James Investment Services Limited - SIX Financial Information UK Ltd - Verizon - Mizuho - Wells Fargo Bank - Santander - Macfarlanes LLP - KIKO MILANO - European Bank for Reconstruction and Development

PROGRAMME

08:00am

REGISTRATION AND NETWORKING

09:30am

CHAIR'S INTRODUCTION

09:40am

IRELAND’S HEALTHY WORKPLACE FRAMEWORK

Biddy O Neill - National Project Lead, Health and Wellbeing Programme: Irish Government Department of Health (confirmed)

10:00am

WORKFORCE-WELLBEING: OUR EXPERIENCE

Joanne Morrissey - HR Director, Microsoft Ireland (Confirmed)

10:20am

THE FUTURE OF WORK

Barbara Gerstenberger – - Head of Working Life Unit, Eurofound - the EU Agency for the improvement of living and working conditions (confirmed)

10:40am

Q&A

11:00am

COFFEE AND NETWORKING BREAK

11:30pm

WORKSHOPS SESSIONS 1 AND ROOM LOCATIONS

Mental Health Promotion (Room Location: PURPLE HALL)
Mental Health & Wellbeing is perhaps the number one issue impacting upon employee happiness and productivity. What steps can be taken to promote mental wellbeing in the workplace and how can you help employees deal with issues that may arise? This session aims to provide an insight into positive steps you can take within your organisation.

Resolving Workplace Conflict (Room Location: RED HALL)
Conflict within the workplace can have a catastrophic effect upon morale, productivity, absenteeism and the expensive business of staff turnover. This session examines how procedures and mediation can resolve conflict in a timely manner to avoid the damage it creates.

The True Impact of Management Communication Explored (Room Location: GOLD HALL)
Highly effective communication skills are an essential tool of effective management, it impacts upon motivation, engagement, team performance and the employee perception of your organisation. Few people truly understand how to communicate effectively and fewer understand the adverse impact of poor communication. Join this workshop to understand the impact and how to improve your leadership teams.

Creating True Vitality in the Workplace (Room Location: GREEN HALL)
Creating Vitality in the workplace – the inspiration for action By Brendan Foley, Managing Director of Seachange Now and #1 bestselling author of the 5 States of Success All delegates attending masterclass will get; • Complimentary signed paperback copy of The 5 States of Success. • A complimentary link to complete a 5 States of Team Success profile and 1:1 interpretation session with coach (valued at €795.00). • Masterclass will provide practical strategies, techniques and tools to create vitality in your teams and drive successful action and productivity.

12:20pm

WORKSHOPS SESSIONS 2 AND ROOM LOCATIONS

Utilising Mindfulness for High Calibre Team Performance. (Room Location: PURPLE HALL)
The creation of productive, energised and engaged teams is central to an effective and motivated business. Mindfulness, when integrated into the teambuilding process, can truly enable this. How this can be achieved is examined in this workshop.

Smoking is still seriously impacting your business performance! (Room Location: RED HALL)
Smoking is having a serious and expensive impact upon your business. Not simply in extra time required by smokers to feed their habit. You may have a non-smoking campus but smokers will still need to exit the area to smoke. Older employees will begin to suffer the morbidities created by smoking and this will impact absenteeism and productivity. Demonstrably effective methods can be employed to help the smokers on your staff and there is a clear business case for this which will be demonstrated at this session.

The Role of Recognition in delivering First Class Customer Service.(Room Location: GOLD HALL)
The key to a successful business is excellent customer service and the key to that is recognition for the individuals in the customer facing areas of your business. How does this recognition impact upon moral, absenteeism and recruitment and what methods can be employed to ensure first class customer service and motivated, engaged employees?

Embedding Wellbeing throughout your Organisation. (Room Location: GREEN HALL)
Employee wellbeing is critical to ensuring high productivity, reduced absenteeism and staff turnover. How can wellbeing be truly embedded within every area of your business? Ideas and explanations are explored in this workshop.

13:00pm

LUNCH

14:15pm

MASTERCLASS SESSIONS AND ROOM LOCATIONS

Understanding How to Deliver High Quality Health to your Employees. (Room Location: GOLD HALL)
The ‘Gold Standard’ benefit you can give to employees is comprehensive health insurance for themselves and their families with immediate access to high quality treatment. Purchasing such a benefit is not such an easy task. What should this benefit look like, what are the key areas of cover and what looks good but should be avoided? These points will be explored for you by a major private hospital who are fully aware of just how effective a health insurance policy is.

15:15pm

DRINKS AND NETWORKING

16:15pm

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