citywork Dublin
February 4, 2019
Chartered Accountants House

Latest Delegates: Marks and Spencer - AMC Networks International UK - Affinity Water Ltd - INDITEX - Tokio Marine - KPMG - HTB - Leathams - Britvic Soft Drinks - Virgin Limited Edition - You View Television Ltd - L'Occitane Ltd - Selfridges - British Airways - Miki Travel - Addleshaw Goddard LLP - 3BM Ltd - Marriott - AllSaints Retail Ltd - Hall & Partners - American Express Global Business Travel - Olympia London - Financial Conduct Authority - Harrods - McCANN - Ralph & Russo - ODEON & UCI Cinemas - GSA Group - The Telegraph - Charles Stanley - Booking.com - DAC Beachcroft LLP - Capita - John Lewis Partnership - Beazley - BMS Group - Partners In Costs Ltd - Kambi - NBC Universal - BNP Paribas - Taylor Wessing - City and Hackney Mind - Eurostar International - The Barbican - Greater London Authority - Bank of England - Transport for London - Dentons  - Department for Transport (DFT) - HMRC - Travelex - FitFlop - British Airways - Restaurants Ass for Google London - Zurich Insurance Company Ltd - IPONWEB - City of London Police - Global Aerospace - MS Amlin - Dassault Systèmes - BT - Aon Services Group - London Stock Exchange - Kingsley Napley LLP - HSBC - Genesis Oil & Gas Consultants Ltd - Cleary Gottlieb Steen & Hamilton LLP - Capita - Charles Taylor - Oliver Agency - Mastercard- Pearson - Ernst & Young LLP - Markel International - L'Oreal - London Marriott Hotel West India Quay - Shakespeare Globe - Linklaters LLP - Zenith Bank (UK) Limited - Landesbank Hessen - Thüringen - Natixis -Reynolds Porter Chamberlain LLP - Sanlam - Cyient Europe Ltd - Sir Robert McAlpine Ltd - AON - Thomas Cook Group - HMRC - Berwin Leighton Paisner LLP - Rio Tinto - HSBC - Michael Kors - Unilever - Norton Rose Fulbright LLP - Verizon - PricewaterhouseCoopers LLP - Maples Teesdale - Raymond James Investment Services Limited - SIX Financial Information UK Ltd - Verizon - Mizuho - Wells Fargo Bank - Santander - Macfarlanes LLP - KIKO MILANO - European Bank for Reconstruction and Development

PROGRAMME

07:45

REGISTRATION AND NETWORKING

09:15

CHAIRPERSON'S ADDRESS

Charlie Boyle - Director, Customer Service Excellence Ireland

09:25

ADAPTING FOR THE AGEING WORKFORCE

Derek Bell - Chief Operations Officer, Retirement Planning Council

09:45

CREATING A CULTURE FOR TODAY’S EMPLOYEE

Joe Gaunt - CEO, Hero Wellbeing

10:05

CREATING AN ENVIRONMENT FOR MENTAL WELLNESS

Christine Fitzgerald - GROW in Ireland

10:15

THE IMPORTANCE USING DATA AND THE PRINCIPLE OF CONNECTED HEALTH TO DESIGN A CUSTOMISED HEALTH & WELLBEING STRATEGY

D.O. O’Connor - Deputy Managing Director & Director of Business Development, Laya Healthcare

10:40

Q&A

11:00

COFFEE AND NETWORKING BREAK

11:30

WORKSHOPS SESSIONS 1

Sessions examining the business case and practical steps to invest in the professional, mental and physical wellbeing of employees.

A, Managing Mental Health in the Workplace Matters
Raising awareness of workplace mental health matters is important, but there is a huge divide between knowing about mental health matters, and people having the confidence and capability to intervene.

Our workshop focus is empowering participants to take a primary intervention role when required, be responsible for their own wellbeing and to know when and how to appropriately respond to workplace mental health and wellbeing issues.

Build the capabilities required for participants to be able to make a difference in the workplace.

Our workshop session in mental health is designed to support participants to increase their own understanding of mental health and their awareness of mental ill-health particular to their colleagues and to enhance their skills in working with those who are experiencing a mental health problem. The workshop will aim to explore the following:

  • Recognising the signs of declining mental health
  • What and what not to say in approaching a colleague
  • Supporting your colleague
  • Supporting returning to work
  • Signposting to other supports
  • Creating an openness in the workplace around the subject of mental well-being-reducing stigma

B, Ready to Retire?
Retirement from the workplace involves much more than your employee putting their feet up at last and enjoying a more restful way of life. After many years of working the lifestyle change can be quite dramatic. Financial considerations are of course important, but the change of circumstance can affect many other aspects of life. How do you prepare for using your time, re-styling your routines with those of your partner, feeling a sense of purpose when the work environment is no longer there? Discover the challenges facing the retiring employee and how they can be prepared.

C - Case Study: Utilising data to build a wellbeing strategy
No two companies are the same, no two employees are the same, and so it should follow that no two health & wellbeing programmes are the same either. To be genuinely meaningful and engaging, a health & wellbeing programme has to offer much more than a simple menu of options, that will only serve your most basic of health needs. Instead it should be bespoke, like the programme was insight led and custom designed for you as an employee, and that it will help create a culture of wellbeing within your company. And it is only by truly knowing your company and employees through data analysis, can you achieve this.

12:20

WORKSHOPS SESSIONS 2

Sessions examining the business case and practical steps to invest in the professional, mental and physical wellbeing of employees.

A, Practical guidance for employers on managing mental health in the workplace
Mental health has been on the agenda of Irish HR and employment law for some time, particularly as work has become more demanding, and the expectations on employees are higher. As a result of case law both in the civil courts (for personal injury) and discrimination claims (on the grounds of disability) it is becoming a much more prominent and concerning issue for employers. However, it’s not just in regard to legal claims, as we see it arising during the employment relationship at an early stage, when it comes to managing employee absence by reason of mental health.

Therefore, there is much for employers to consider in terms of their responsibility to employees suffering from mental health issues, and we aim to provide practical advice on the legal issues arising for employers in this area.

B, The urgency of making Work+Family work in Ireland
The youngest population in Europe is coming of age, parenting age that is. Ireland’s population has been getting steadily older since the 1980’s. Over a third are now in the 'parenting years' age group 25-44 yrs.’ and the over 65's population has grown by over 20% in the last 5years, increasing the number of working carers.

So, with a workforce that is ever-more age and life-stage diverse, it’s never been more important for organisations to enable their employees to combine Work+Family successfully.

Join Jennifer Liston-Smith, Head of Coaching at Consultancy at My Family Care, in a 'coffee table chat' with leading Irish employers including Linkedin. They’ll be exploring the challenges and solutions to successfully supporting working parents and carers in Ireland.

C, Interrogating your health and wellbeing plan – is it fit for purpose?
Our workshop will discuss why it is now time to audit wellbeing programmes to understand whether they are truly meeting the changing needs of employers and employees, to identify gaps or duplications, and to link in with broader HR objectives. Join us to find out how employers are making the shift from disconnected tactical initiatives to joined-up strategic solutions that get results.

Our workshop will discuss why it is now time to audit wellbeing programmes to understand whether they are truly meeting the changing needs of employers and employees, to identify gaps or duplications, and to link in with broader HR objectives. Join us to find out how employers are making the shift from disconnected tactical initiatives to joined-up strategic solutions that get results.

13:00

LUNCH AND NETWORKING

14:00

WORKSHOPS SESSIONS 3

Sessions examining the business case and practical steps to invest in the professional, mental and physical wellbeing of employees.

A, Building Resilience / Promoting Wellbeing - Positive Mental Health
Presented by John Maguire
Ten percent of people will encounter mental health issues during their lifetime. Every single one of us will experience tough times in our lives. Like physical health, we all need to mind our mental health and wellbeing as it impacts our happiness, our performance, our functioning, and our everyday living. In this interactive space, we will explore the area of mental health and how we can take responsibility for our own psychological wellbeing. Participants will learn what mental health is and we will explore practical techniques for dealing with stress and worry.

Topics covered include:

  • Introduction
  • The meaning of the term ‘mental health’
  • Knowing the warning signs
  • Normalising perceived threats (fight vs. flight)
  • Building resilience
  • Positive steps to wellbeing
  • The importance of self-care

B, Developing healthy employees, teams and organisations - from research to practice
3 Key Messages:

  1. Use rigorous, evidence based tools like the High Potential Trait Indicator and methods to select high potential employees
  2. Workers and leaders need to take responsibility for bringing their best to work, and this potential needs to be encouraged with organisational support and healthy workplace culture
  3. Leadership responsibility for building and modelling a healthy workplace culture of excellence

C, Addiction and How to Recognise it in the Workplace
Addiction is prevalent in communities throughout Ireland and if you haven’t experienced it as an employer, it is likely you will at some point. This discussion will give an overview of addiction and it’s prevalence. It will look at how it presents itself in your employees and their families and how you can recognise the signs . It will also give you information on what action to consider to help your employee and to mitigate the impact on your organisation.

14:50

WORKSHOPS SESSIONS 4

Sessions examining the business case and practical steps to invest in the professional, mental and physical wellbeing of employees.

A, Putting The Employee at the Centre of Your Organisation's Communications
Workshop presented by Appiercom CEO Declan Hayes where we will explore:

  1. Why Employee Communication is BROKEN, and the impact!
  2. Fundamentally shifting the approach to Effective Employee Communications.
  3. The application of the "Employee Communications Journey Framework".
  4. Creating an Employee centric communications channel that will:
    • Maximise Engagement
    • Positively impact attrition
    • Minimise Information Overload
    • Facilitate improved Communication throughout the organisation.

B, The interaction between organisational culture and the company’s value creation processes
Leaders face increasing economic and social uncertainty. Despite such turbulent times leaders must sustain high levels of performance. This requires alignment of corporate strategy and culture, understanding the dynamic tensions and interdependencies between organisational culture and value creation processes. Therefore, leaders must excel in leveraging the integration of organisational culture with business strategy to drive the company’s value creation process.

This session demonstrates how leaders proactively manage the integration of business and people processes. It will illustrate the integration of organisational culture with value creation processes to drive business performance. Strong leadership enables cross-functional cooperation, to implement and drive value creation processes for sustainable financial results.

C, Employee Mobility Solutions
Employee mobility solutions are becoming more important with organisations looking to not only reduce ground transportation expenses such as taxi spend and grey fleet, but also increase employee satisfaction and develop sustainability and transport policy. Encourage your employees to abandon car ownership and to explore the exciting world of new mobility.

15:40

WORKSHOPS SESSIONS 5

Sessions examining the business case and practical steps to invest in the professional, mental and physical wellbeing of employees.

A, Harnessing Your Teams Emotional Intelligence to Increase Engagement, Productivity & Performance
This presentation will explore the the following:-

  • What is Team emotional intelligence? Why does it matter?
  • How promoting Team EI can improve engagement, productivity & performance
  • The hard case for soft skills
  • Recommended steps

B, MANAGING CONFLICT BEHAVIOURS @ WORK
‘Is there any going back to ignoring workplace behaviours?’

Inappropriate and unacceptable workplace behaviours endure because of the absence of a predetermined constructive conflict culture. This Workshop encourages you to consider the conflict culture in your organisation and to look at the interpersonal conflict within teams as a positive and not just a negative. We introduce you to strategies and methods of leveraging conflict for the betterment of your organisation and those who work in it. What is the conflict culture in your organisation? How aware of it are you? What strategies and processes do you have in place to manage and measure it? You are invited to complete our online surveys which help to answer these questions.

C, Bricks 4 Biz presents LEGO Serious Play & LEGO Themed Corporate Events
The LEGO® Serious Play methodology is a radical, innovative, experiential process designed to enhance business performance. It is based on the belief that everyone can contribute to the discussion, the decisions and the outcome.

The use of LEGO® elements enables you to take a speedy shortcut to the core. The LEGO® elements work as a catalyst – and when used for building metaphors, they trigger processes that you probably were previously unaware of.

This workshop will provide an insight to the workings of LEGO Serious Play along with an introduction into other creative and engaging team building activities using LEGO.

16:20

DRINKS RECEPTION AND NETWORKING

17:00

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