citywork London
6th November 2017

Latest Delegates: Marks and Spencer - AMC Networks International UK - Affinity Water Ltd - INDITEX - Tokio Marine - KPMG - HTB - Leathams - Britvic Soft Drinks - Virgin Limited Edition - You View Television Ltd - L'Occitane Ltd - Selfridges - British Airways - Miki Travel - Addleshaw Goddard LLP - 3BM Ltd - Marriott - AllSaints Retail Ltd - Hall & Partners - American Express Global Business Travel - Olympia London - Financial Conduct Authority - Harrods - McCANN - Ralph & Russo - ODEON & UCI Cinemas - GSA Group - The Telegraph - Charles Stanley - - DAC Beachcroft LLP - Capita - John Lewis Partnership - Beazley - BMS Group - Partners In Costs Ltd - Kambi - NBC Universal - BNP Paribas - Taylor Wessing - City and Hackney Mind - Eurostar International - The Barbican - Greater London Authority - Bank of England - Transport for London - Dentons  - Department for Transport (DFT) - HMRC - Travelex - FitFlop - British Airways - Restaurants Ass for Google London - Zurich Insurance Company Ltd - IPONWEB - City of London Police - Global Aerospace - MS Amlin - Dassault Systèmes - BT - Aon Services Group - London Stock Exchange - Kingsley Napley LLP - HSBC - Genesis Oil & Gas Consultants Ltd - Cleary Gottlieb Steen & Hamilton LLP - Capita - Charles Taylor - Oliver Agency - Mastercard- Pearson - Ernst & Young LLP - Markel International - L'Oreal - London Marriott Hotel West India Quay - Shakespeare Globe - Linklaters LLP - Zenith Bank (UK) Limited - Landesbank Hessen - Thüringen - Natixis -Reynolds Porter Chamberlain LLP - Sanlam - Cyient Europe Ltd - Sir Robert McAlpine Ltd - AON - Thomas Cook Group - HMRC - Berwin Leighton Paisner LLP - Rio Tinto - HSBC - Michael Kors - Unilever - Norton Rose Fulbright LLP - Verizon - PricewaterhouseCoopers LLP - Maples Teesdale - Raymond James Investment Services Limited - SIX Financial Information UK Ltd - Verizon - Mizuho - Wells Fargo Bank - Santander - Macfarlanes LLP - KIKO MILANO - European Bank for Reconstruction and Development





Introduction from Chairperson:-

CHAIR - Xenia Koumi - Project Officer, Business Healthy: City of London Corporation



Adam Spreadbury - Mental Health Network Co-Chair: Bank of England



Dr. Petrina Carmody - Head of Consultancy, Great Place to Work®



Bill Page - Chairman: Research Committee, British Council for Offices



An opportunity for delegates to discuss with the Panel key issues arising from the morning Plenary, and situations within the workplace.





Healthy Office: the secret weapon for creating a world class employee experience. (Room Location Walbrook)
With so much competition in the job market, companies are in a constant battle to recruit and keep talented individuals. How do you outsmart your competition and create a desirable working environment that enables employees to give their very best? Of course, learning and development, leadership and culture are key ingredients in this battle, but believing the working environment should also be at the heart of this heated struggle, CBRE undertook a unique study on employee health.

This multidisciplinary research focused on the effects of the working environment on employee potential. The outcome exceeded all expectations. Participants in the study said they were not only happier, more energetic and healthier, but they were also more productive. But what do we mean by a Healthy Office? And how can this be the secret weapon in winning the war for talent?

Why wellbeing matters to leaders and leaders matter to wellbeing (Room Location Fleet)
Do you know what it takes for leaders to face the wellbeing challenge? And perhaps more interestingly, how wellbeing is providing an opportunity to shape a new form of leadership? Together with their client, Confederation of British Industry (CBI), Yoke’s founder Rachel Arkle will explore how wellbeing is redefining leadership strategy; what you can do to bring leaders along with you and what happens if leaders decide to ignore it.

Turning healthcare provision on its head (Room Location Bishopsgate)
Many employers continue to face the disappointment of their healthcare provision not meeting expectations. Understanding the real incidence and cost of sickness absence is fraught and time-consuming whilst occupational health often fails to reduce either occupational nor personal risks. Private healthcare and access to any form of intervention to help employees back to work focuses on the medical model that only addresses circa 20% of the issues leaving 80% of the risks unmanaged. Data across the plethora of providers that may support a programme is often insufficient, not only to understand what is happening but why. This workshop provides an insight to a totally new way of working which some may say is radical whilst others will say is well overdue.

Maternity & Paternity Coaching: Keeping Talent through the Parental Leave Transition(Room Location Newgate)
What are the factors that keep your talented people on board through this pivotal period of leave and return, and keep them progressing afterwards?

What do leading employers do to increase the chances of success? What role do management capability, communication, culture, alternative ways of working, policies, and benefits play in retaining parents?

In this lively, interactive workshop, Jennifer Liston-Smith, Director, Head of Coaching & Consultancy at My Family Care shares best practice insights from leading employer case studies and impact data from a range of coaching interventions, including group and one-to-one coaching, for individuals and for their managers, in person, remotely, and online.

Develop your own action plan to implement in your organisation using the top tips you’ll take away from this practical session.



These sessions look in depth at how to deliver aspects of:

Financial Wellness - Can Businesses Afford To Ignore It? (Room Location: Newgate):-

Have you considered how concerns about financial security and the stresses they cause can have a substantial impact on employee’s mental and physical health? A distracted and disengaged workforce results not only in lower output but also creates retention and cost issues. Helping workers better manage their finances and save more effectively should be part of any comprehensive work benefits package.

Our workshop will discuss the need for personalisation when delivering a financial wellness program and the positive impact it can have on employee engagement. We’ll also explain how utilising data and analysis can help employers determine a program’s effectiveness to increase their ROI and engagement levels.

New ways of Working (Room Location: Fleet)
A holistic approach to working life in the 21st century. Topics covered: Humanising the office, adapting work habits and patterns, enabling people to perform to the best of their abilities, balancing individual and collaborative activities. This session will give you food for thought and inspiration to act.

Virgin Pulse -Shifting the Needle on Employee Engagement (Room Location: Bishopsgate)
Making evidence based and data driven decisions to boost employee engagement

  • Increasing engagement with a person centric and inclusive approach
  • Connecting the dots – correlating employee engagement data
  • What’s working well - pro-active and actionable steps you can take right now
  • Making the intangible, tangible – real time analytics for measuring employee engagement success

Measure, monitor, prevent and treat mental illness in the workplace; an innovative but practical approach. (Room Location: Walbrook)
How a workplace based solution can prevent and treat poor mental health, improve your organisation’s productivity, enhancing your employee’s skills and quality of life.

  • Cognitive fitness is your ability to plan, make decisions, recall, focus, and act with speed and accuracy.
  • Poor cognitive fitness is a major component of, and a significant risk and predictor of mental illness.
  • Poor cognitive fitness is also the leading cause of poor productivity.
  • To date we have not been able to effectively measure or use targeted training to improve cognitive fitness in the workplace – now we can.
  • By combining health tech with neuroscience, cognitive assessment and personalised training programmes have been developed, that allow you to confidentially measure, monitor, prevent and treat mental illness… in the workplace.
  • The programmes can be accessed via any device and are easy to implement.

They improve cognitive fitness and in doing so improve productivity, increase employee satisfaction and reduce absenteeism.


LUNCH (Location Cornhill)



Addiction – The Effect upon your Organisation and Employees. (Room Location Walbrook)
Addiction is an increasingly prevalent issue that has catastrophic effects upon individuals, colleagues and the organisations for which they work. It is a problem that will be being faced by employees in just about any sizeable workforce. This session will examine the damage caused by addiction to the employee and employer, ways in which staff can be trained to spot the signs of an individual suffering with serious addiction and how to create a culture that allows the employee to discuss the problem at an early stage. There will also be an outline of the forms and success of delivering psychological treatment to the employee.

Reflective Practice as a route to Organisational Wellbeing (Room Location Bishopsgate)
Experience has shown that by allowing time for groups within organisations some time to think, talk and reflect on how they are being in the organisation leads to a heightened awareness of the recurring themes present in the organisation. By tracking these themes in monthly Reflective sessions, the organisation has an opportunity to learn, consider and respond with impact upon organisational wellbeing.

Interactive Cooking Workshop (Room Location Newgate)
Unleash your inner-chef! Cooking is naturally a great team building activity and provides an original and interactive way to entertain and build relationships. Join our Head Chef for an unforgettably tasty interactive Street Food market. L'atelier des Chefs is proud to be the UK's most popular cookery school! last year, we ran over 650 cooking events, for a wide range of companies, in our central London venues and 35 mobile cooking experiences around the UK.

Building a proactive, personal & inclusive employee wellbeing strategy (Room Location Fleet)
During this session, we reveal the findings from research that polled 250 UK employers and 250 UK employees has revealed about what the best companies are doing to ensure their employee wellbeing strategy makes a real impact on the business.

  • Practical advice for creating a personal and inclusive employee wellbeing strategy that meets the demands of today's workforce
  • How leading UK organisation, Causeway Technologies, has effectively embedded a culture of wellbeing throughout their organisation
  • Ways to make your wellbeing strategy preventative, helping employees to get and stay healthy

Whether you are trying to reduce absenteeism, improve productivity or simply trying to retain a healthier, happier workforce, this session will help you get more from your employee wellbeing strategy.




Emerging trends in wellbeing – what are they, and are you prepared for them? (Room Location Ludgate)
From financial wellness to the impact of technology - email overload, cyber-wellbeing and automation - we look at the increasing pressures facing employees, and how organisations are having to adapt to cope.


DRINKS RECEPTION (Room Location Cornhill)



Close of conference